Refund and Returns Policy

If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it.

To complete your return, a receipt or proof of purchase is necessary.

There are certain situations where only partial refunds are granted:

• Book with obvious signs of use
• Any item that is returned more than 30 days after delivery

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund, check your bank account.

Then contact your credit card company, it may take some time before your refund is officially posted.

Then contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at genebetit@gmail.com.

Shipping returns

To return your product, mail your product to: 400 Clocktower Ridge Dr., Apt. 124, Winchester, VA 22603.

Shipping costs are non-refundable. You will be responsible for paying for your own shipping costs for returning your item.

Need help?

Contact us at genebetit@gmail.com for questions related to refunds and returns.